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Banks & NGOs
TheGolden Handshake

Banks and NGOs could work together towards building an efficient credit support system for the rural poor.
Subash Wadhwa explains how

More than two thirds of employment and one third of the gross domestic products in India is generated from the rural sector. But even then, poverty and unemployment, in the rural sector, continue to be India’s problems. With massive branch network of commercial banks, Regional Rural Banks and co-operative banks in rural and semi-urban areas, the banks can play an important role by providing credit support to rural activities.

But despite the best intentions of the banks, still a large number of rural poor, do not have access to credit for their agricultural and non-agricultural activities. In the last few years the growth in bank’s providing credit to the rural sector, particularly to the poor, has shown a declining trend.  The percentage of direct agricultural loans to net bank credit has also declined. This is despite the fact that the percentage of non-performing assets (NPA) in rural and agricultural lending is less as compared to urban and industrial lending. The Voluntary Retirement Scheme in many banks has also affected business in this sector.

In order to be productive and to ensure better recoveries, rural lending is required to be done as supervised credit. However, with reduced field staff and high cost of dispensation, banks have not been able to follow the principles of supervised credit. One needs to look for certain alternative systems, which will be less costly and more effective. It is in this context that NGOs working in the rural areas can provide meaningful support to the banks based on proper collaborative arrangement on agreed terms.

The experiment of active collaboration between banks and NGOs started a decade ago with the launch of Nabard’s Self-Help Groups (SHGs) – banks linkage project – with the approval of RBI. Started as a small pilot project comprising 500 SHGs, it has become a national programme. The NGOs act as facilitators for formation and nurturing of the groups and also act as their link with the banks. In a few cases NGOs have also acted as micro-finance institutions (MFI) and have borrowed from banks such as Nabard and Sidbi for further lending to the SHGs. More than 6.5 lakh SHGs have already been formed with the help of NGOs, out of which around 4.5 lakh groups have been linked with banks for micro-credit operations.

The above association proves to be a beneficial situation for all the players. The banks can increase their outreach of credit and savings to a large number of poor, particularly women, at much reduced transaction cost (around 50 per cent) with recoveries at more than 95 per cent, as against normal recoveries at 50 to 60 per cent.  The NGOs involved in socio-economic upliftment of the targeted beneficiaries, can also help them in undertaking income generating activities with banks’ finance and create a nucleus of development activity at the SHG level.

There is scope and urgent need for increasing such collaborations between banks and NGOs to further enhance the banks’ rural business in a mutually beneficial manner. It could cover rural savings and deposits, general rural lending and recoveries, rural housing, in addition to micro-finance operations. While this requires availability of more and more professional NGOs, with good local presence, their financial sustainability is a crucial factor. So far the banks have not shared the cost of NGOs who have been facilitating the micro-finance operations. If NGO’s collaboration is found beneficial, and if it could be utilised for further expending the bank’s business, there is no reason why the banks would not like to share a part of margins with the NGOs towards their cost of operations. This is all the more necessary when banks are finding it difficult and costly to supervise scattered rural loans.

The following proposals have been made for a mutually beneficial collaboration between the banks and NGOs:

General rural lending

  • NGOs would help in identifying beneficiaries and the activities, preparation of loan proposals and completion of formalities and forward their recommendations to the banks for sanction of rural loans.
  • Keeping in view the recommendations of the NGOs, banks would examine the proposals as per their norms and sanctions, and consequently grant  loans for viable activities to eligible beneficiaries.
  • NGOs would also help in diversification of banks’ lending including rural housing, storage, processing, trade and marketing. Wherever necessary, NGOs will help in providing skill training, supply of inputs and marketing of produce, besides building general awareness for various schemes , the services offered by banks and their requirements and formalities.
  • NGOs would keep in touch with the borrowers and suggest prompt action for any problems in regard to income generation and repayment.
  • On the due dates, NGOs would help the banks in recovery of the loans by contacting the borrowers.
  • NGOs would also help in mobilising savings for SHGs as well as of individuals.

Recovery of loans

With the help of SHG members and leaders, NGOs can have first hand knowledge about the borrowers and the defaulters in the village, whether they have actually lost the assets or suffered genuine crop loss, whether they have actually purchased the asset or sold the same. Such information, if acted upon promptly, could be very helpful to the banks in improving their recoveries. In the recent past many banks have been following the practice of technical or prudential write-off of rural loans. Apparently they do not find it worthwhile to pursue such cases due to the cost involved and uncertain response.

It is strongly felt that NGOs, through regular dialogue with the borrowers and better understanding of the field situation, can be of great help to the banks in reducing the rural NPAs and prudentially written off accounts. This would require a proper strategy on the part of banks as well as NGOs. Based on the assets and income generation capability, a suitable scheme of compromise and recovery of such loans could be worked out by the NGOs in accordance with the banks’ policies. It is expected that a good part of such prudentially written off accounts as well as NPAs could be recovered through such strategy and regular contacts. This amount would straightway go to the profits of the banks. If NGOs are paid a certain percentage of such recoveries it can lead to further flow of credit. Part of this amount can also be shared with the SHGs’ or to individual leaders who help in such recovery efforts.

Micro-finance operation

To meet their cost, NGOs need to be supported for their facilitating activities based on the number of groups, number of beneficiaries and the amount disbursed. The expenditure towards building awareness and training can be reimbursed on actual basis. As a long-term formal arrangement, it is necessary that such financial support be provided to all NGOs by the concerned banks with or without the support of either Nabard or the Government. It may not be possible for most NGOs to bear this cost if they have to nurture these groups and bring them to maturity for receiving loans and help in recovery.

NGOs as MFIs

In this case, besides undertaking the above function as facilitator, the NGO can also work as a financial intermediary. Here the banks give the loan to the NGOs for on-lending to the SHGs or individual poor. The NGOs would be legally responsible for repayment to the banks and will bear the risk of non-payment. They should therefore, have adequate margins, not only to bear the cost of operations, but also to make provisions for possible loan losses. It is felt that banks may keep a margin of around 2 per cent and lend to NGOs at around 10 per cent. The NGOs, in turn, may charge around 15 per cent from the SHGs.   While SHGs may charge as per their own decision, say around 18 per cent. At present Nabard is providing re-finance at 7.5 per cent to the banks for micro-finance lending.

It will be observed from the above, that NGOs play a crucial role in helping banks in enhancing and intensification as well as recovery of rural loans. They can also help in recovery of NPAs and prudentially written off accounts based on suitable strategy and action plan. At the same time NGOs would be in a position to help rural poor, particularly women, to bring them above the poverty line and create rural employment. This is also necessary to contain the migration from rural to urban areas, which is causing many socio-economic and environmental problems. For this purpose the NGOs need to operate in a financially sustainable manner at reasonable margins or service charges linked to their performance. This would be beneficial to the banks as well as the NGOs in achieving their long term objectives.

The author is Director, Dena Bank


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