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Tea Affairs

Indian tea companies are reworking on their branding strategies to position themselves on the global map. Debashish Sengupta and Dr Rajkamal track their roadmap to success

Blessed with suitable agro-climatic conditions for production of high quality tea, India produces 826 million kilograms of tea, representing approximately 30 per cent of the world's tea supply. The packaged tea market is highly consolidated in India with Unilever and Tata Tea accounting for almost half of the retail value sales. Unilever (Brooke Bond & Lipton) is clearly the market leader, holding over 30 per cent of the market share, while Tata Tea (Tata) trails behind with almost 20 per cent. Although tea is popular with a variety of social classes and consumer age groups the world over, India consumes the largest quantity of tea in the world, accounting for nearly 14 per cent of the global retail volume sales. Geographically, tea is more consumed in the North, East and West of India. Despite being perceived a 'tea major', India hasn't been able to make an impact matching its immense potential on the global arena.

INDIAN TEA INDUSTRY AND ITS PROBLEMS
The tea industry in India is plagued by several issues. Domestically, the retail price of tea is depressed by oversupply as reflected in the sharp disparity in growth between volume (+28 per cent) and value (-10 per cent) in the retail market between 1998 and 2003. The problem has been magnified with the government lifting quota restrictions on commodity imports in 2001, resulting in an increase in cheap and low quality tea from neighbouring countries like Nepal, Vietnam and Indonesia. The resultant drop in the price of tea has not matched with a rise in consumption. In addition to this, newcomers such
as Indonesia and Vietnam as well as old rivals like Sri Lanka and Kenya are threatening our export markets. The combination of these factors has meant squeezing margins for the tea producers resulting in a large accumulation of excess stock within the industry. The only way out for Indian tea producers is to revive their businesses and explore the overseas market in an aggressive fashion. However, to thwart the competition in these markets, Indian tea needs to create strong international brands.

THE NEED FOR BRANDING
Indian tea producers should take a leaf out of the Dilmah Tea of Sri Lanka founded by Merrill Fernando. Dilmah Tea built its brand for pure Ceylon Tea amid civil strife, competition from low cost upstarts and increasingly powerful multinational corporations. The first step was taken in the year 2000 by creating a holding among the top three tea brands in Australia, it holds 12 per cent of the market share there while in New Zealand, it holds around 21 per cent. Dilmah Tea has also made headway in Russia holding nearly 3.4 per cent of its market. In order to survive, producers have modernised and increased their global competitiveness by sharing information and collaborating in planting and harvesting methods to ensure that Ceylon Tea retains its premium position. In sharp contrast, Indian tea producers sold most of their tea to the former Soviet States, which was why after the breakdown of their communist government, our tea sector fell into a cycle of poor productivity and quality. The labour policies of the government have also put additional pressure on the producer's cost base. Today it costs US$1.5 to produce 2.2 pounds of Indian tea, which sells for about US$1. Market capture across the boundaries is only

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